Hello Team nd ?
The answers to your questions are below. If we haven't thought of yours, write to us—we love surprises! We promise to get back to you quickly.
Frequently Asked Questions
Depending on your geographic area, allow 3 to 5 business days after shipping.
You have 14 days to return your item. All the details are on our Returns and Exchanges page.
Yes, at the shop in the 12th arrondissement in Paris, by appointment. Contact us to arrange a date.
You reserve before production, and we manufacture on demand. Zero overproduction, zero unnecessary stock.
Would you like to change your order before it ships? Contact our team using the form below as soon as possible. We will process your request within 24 hours of receiving your order. After this time, the order will be in preparation and can no longer be changed.
You have 14 calendar days from the receipt of your order to exercise your right of withdrawal, without justification. Items must be returned in good condition, with tags attached and in their original packaging.
Return shipping costs are at your expense, except in the event of a defect or error on our part. Once your return has been received and validated, we will issue a refund within 14 days.
To initiate a return, click here.
Some designs are available for pre-order: you reserve yours before production, and we manufacture in small batches. This guarantees a piece designed with you in mind, without overproduction.
We ship our pieces worldwide! Your country is not available for delivery? Contact us via the form below and we will find a personalized solution.
